Privacy Policy

Introduction

At Wonder Forge® Matching Game, Forge Puzzles, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or make purchases from us.

Please take a moment to familiarize yourself with our privacy practices. By visiting our website or making purchases, you agree to the terms of this Privacy Policy.

Information We Collect

We collect both personal and non-personal information about you when you visit our website or make purchases. Personal information refers to any information that can be used to identify you as an individual, such as your name, address, email address, phone number, etc.

Non-personal information refers to information that does not directly identify you, such as browser information, general location information, sites visited before coming to our website, etc.

Information You Provide Voluntarily

We collect personal information when you provide it voluntarily, such as when you make a purchase, submit a product review, participate in a contest or survey, communicate with us via third party sites or apps, or otherwise communicate with us via email, phone, or other channels.

The personal information we collect may include your name, mailing address, email address, phone number, payment information, comments, feedback, product reviews, photos, social media information, and any other information you choose to provide.

Automatic Information Collection

We may automatically collect certain non-personal information from you when you access our website or make purchases from us. This information helps us optimize your browsing experience and improve our marketing efforts.

The non-personal information we may collect automatically includes your IP address, browser type, operating system, access times, browsing history on our website, and general geographical location data.

We may also automatically collect certain personal information with your consent or as otherwise permitted by law. This information includes email addresses, phone numbers, billing information, and contact details that help us complete your purchases and communicate with you effectively.

Cookies and Other Tracking Technologies

We utilize cookies and other technologies to collect non-personal information from your computer or device when you visit our website. These technologies allow us to recognize your computer/device and store some information to improve your browsing experience.

We use two types of cookies on our website:

  • Session cookies – These cookies last only during a single website session and are deleted when you exit your browser. They help the website load properly and remember information from one page to the next.
  • Persistent cookies – These cookies remain on your device between website sessions. They help remember your preferences and allow for a more seamless experience across multiple sessions.

You can disable cookies through your browser settings. However, doing so may affect your ability to access or use some features of the website.

We may also use web beacons, tracking pixels, and other tracking technologies on our website and emails to collect non-personal information about user engagement and campaign effectiveness.

How We Use Your Information

We use the information we collect for a variety of business purposes, including:

  • To provide our products, services, and customer support
  • To communicate with you and send you information
  • To optimize our website and product offerings
  • To improve our products, services, and operations
  • For marketing, advertising, and promotional purposes
  • To maintain legal and regulatory compliance

We process your personal information lawfully and fairly, ensuring we have an appropriate legal basis for usage. This includes processing based on your consent, contractual necessity, and our legitimate interests or compliance with legal obligations.

How We Share Your Information

We may share the information we collect with third parties in certain circumstances, including:

  • Service providers – We may share information with vendors and service providers that help us operate our business. This includes website hosting, order fulfillment, payment processing, marketing, analytics, customer service, etc.
  • Business transfers – Information may be transferred to a third party if we undergo a merger, acquisition, reorganization, bankruptcy, or other transaction involving the sale or transfer of all or part of our assets.
  • Legal requirements – We may also disclose information if required for legal reasons or to respond to lawful requests from government authorities.
  • Unlawful activity – Your information may be shared if necessary to enforce our policies, protect our rights and safety, or the rights and safety of others.

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

Data Security & Retention

We utilize reasonable security measures to help protect your information from unauthorized access or disclosure. However, no method of transmission over the Internet or data storage can be guaranteed 100% secure.

We retain personal information only as long as necessary for business, legal, or regulatory requirements. Non-personal information may be retained indefinitely.

Children’s Privacy

Our website is not designed for or targeted at children under age 13. We do not intentionally collect personal information from children under 13 without parental consent.

Privacy Rights & Choices

You have certain rights and choices regarding the personal information we collect and maintain about you. These include:

  • Access – You may request access to the personal data we hold about you.
  • Correction – You may ask us to update or correct inaccuracies in your personal data.
  • Deletion – In some circumstances, you may request we delete your personal data from our systems.
  • Objection – You may object to the processing of your personal data for marketing, profiling, or other purposes.
  • Restriction – You may ask us to restrict the use of your personal data in certain cases.
  • Portability – In some cases, you may request a copy of your personal data for your own purposes.
  • Withdrawal of consent – If we processed your personal data based on consent, you have the right to withdraw consent at any time.

To make privacy requests or choices, please contact us. We will respond to requests in a timely manner and free of charge, unless requests are excessive or unwarranted.

Cookies & Tracking Technology Choices

Most browsers let you remove or reject cookies and adjust related settings. To do so, follow the instructions in your browser’s “help” file.

Please note removing certain cookies may impact your experience on our website. You may not be able to access or use some features and functionality.

To opt-out of interest-based advertising by advertisers and other third parties, visit the Digital Advertising Alliance or Network Advertising Initiative opt-out pages.

International Data Transfers

We are a global company and personal data may be stored and processed in multiple countries, including the United States. We utilize appropriate safeguards to ensure the lawful and secure transfer and processing of your personal data across borders.

Policy Updates

We may occasionally make changes to this Privacy Policy as our information practices evolve. When we post changes, we will revise the “Last Updated” date at the top of this page. We recommend you periodically review this page for the latest information on our privacy practices.

How to Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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